HOW CAN I GET MY ITEMS STOPPED AT CUSTOMS IN TURKEY?
- murat tetik
- Nov 25, 2024
- 2 min read
If your items are stopped at customs in Turkey, follow these steps to resolve the situation:
1. Identify the Reason for Detention
Customs may stop items for various reasons, such as:
Missing or incorrect documentation.
Duty or tax payments not completed.
Restricted or prohibited items.
Security or compliance checks.
You will usually receive a notification (via email, SMS, or physical mail) detailing the issue and required actions.
2. Gather Necessary Documents
Ensure you have all required documents, such as:
Invoice: Detailed invoice of the goods.
Packing List: Description and quantity of the items.
Bill of Lading or Airway Bill: Shipping document.
Import Permits: If the goods require special permissions (e.g., electronics, pharmaceuticals, or food).
Customs Declaration Form: Completed form for your shipment.
If you are unsure of the required documentation, contact the shipping company or customs office.
3. Contact the Shipping Company
Reach out to the courier or shipping company (e.g., DHL, FedEx, UPS) for guidance. They often provide customs clearance services or information on the issue.
4. Pay Applicable Duties and Taxes
If the goods require duties or VAT, make the payment through the designated method. The customs notification will usually include:
Duties: Based on the item's value and type.
Value Added Tax (VAT): Standard rate in Turkey is typically 18%.
Other Fees: Customs processing or storage fees.
Payments can be made online (via customs portals) or at customs offices.
5. Visit the Customs Office (If Necessary)
If requested, visit the customs office where your items are held. Bring:
Your identification (passport or ID card).
The notification you received.
All required documents.
You may need to file an official appeal or provide additional information about your goods.
6. Seek Professional Help
If the situation is complex, consider hiring a customs broker or legal advisor specializing in Turkish customs law. They can handle:
Complex documentation.
Negotiations with customs officials.
Appeals for detained or restricted items.
7. Check for Prohibited or Restricted Goods
Ensure the items you imported are not on Turkey's restricted or prohibited goods list (e.g., firearms, certain medications, or cultural artifacts). Restricted items may require specific permits, while prohibited items cannot be imported under any circumstances.
8. Track the Process
Use Turkey's Customs and Trade Ministry's online portal or your shipping company's tracking system to monitor the progress of your items.
If you need further guidance, you can contact:
Turkish Customs Directorate (Gümrük Müdürlüğü): They handle customs-related inquiries.
Customs Call Center: 170 (from within Turkey).
Would you like assistance finding the specific contact details for Turkish customs?
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